Here are answers to some frequently asked questions. If you don’t find what you’re looking for, please don’t hesitate to contact us.
1. What kind of businesses do you work with?
We primarily partner with professional service firms (such as law, accounting, clinics, and real estate) and small to medium-sized businesses (SMBs) in Western Canada. Our ideal client is one that lacks in-house technology or data expertise and is looking for a trusted partner to help them grow.
2. My company’s IT is a mess. Where do we even start?
This is a very common situation, and it’s the perfect entry point for our Foundational IT Solutions. We begin with a discovery call to assess your current state. We typically start by stabilizing your infrastructure with services like managed IT, cloud office setup (Microsoft 365/Google Workspace), and ensuring you have a professional web presence. We build the foundation first.
3. We have a lot of data but don’t know what to do with it. Can you help?
Absolutely. This is our specialty. Our Efficiency Architect service is designed for this exact scenario. We start by building powerful BI dashboards (using tools like Power BI) to give you a clear view of your business performance. From there, we can identify and automate repetitive workflows, helping you turn your data from a liability into your most valuable asset.
4. What is an “AI Co-Pilot” and how can it help my business?
An AI Co-Pilot is a custom artificial intelligence system we build to assist with specific business tasks. For example, we can develop a Q&A system for your internal documents, create an AI assistant for financial analysis, or build bots to handle customer inquiries. These systems work alongside your team to automate complex tasks, provide intelligent insights, and drive significant ROI.
5. What does a typical engagement with Alvantis look like?
Our process is designed to meet you where you are:
- Discovery & Consultation: We start by understanding your business, pain points, and goals.
- Digital Maturity Assessment: We evaluate your current IT, data, and automation systems to identify the best starting point.
- Solution Proposal: We provide a clear, modular proposal with a defined scope, timeline, and cost.
- Implementation: We execute the project with continuous feedback to ensure we’re delivering value at every stage.
- Ongoing Support: After the project, we can transition to a retainer model for continuous optimization and support.
6. How fast can we see value?
Most Foundational IT engagements launch within 2-3 weeks, Efficiency Architect projects run 4-8 weeks depending on data complexity, and AI Co-Pilot programs operate as rolling sprints with tangible milestones every 30 days. We surface early wins - like unified reporting or an automated intake workflow - before we move on to deeper AI automation.
7. Do you collaborate with existing vendors?
Absolutely. Many clients keep their MSPs, accountants, or marketing partners in place. We slot in as the technology strategy and delivery layer, sharing architecture docs, Power BI models, and automation runbooks so everyone can support the final solution.
If you have more questions, please feel free to contact us. We’re happy to help.